"The whole country is stopped": Russian customs has been trying to cope with a large-scale cyberattack for two days
Supply of goods to Russia from Europe and Asia has been seriously hampered
The Federal Customs Service of the Russian Federation has been unable to cope with a large-scale failure in IT systems for two days, which has paralyzed the work of customs posts across the country and disrupted the mechanisms of cargo clearance.
Source. This was reported by The Moscow Times.
The problems that arose on Monday morning had not been resolved by Tuesday. The Federal Customs Service of the Russian Federation explained this by an external hacker attack and declared a category one emergency.
"Due to cyberattacks on the information resources of the Federal Customs Service of Russia, access to the official website of the Federal Customs Service of Russia has been temporarily restricted," customs service operators and foreign trade companies received this message.
According to the source, in the Far East, the FCS has switched to paper-based document management and offers to send customs declarations by fax. "Yesterday, the inspectors were not even allowed to turn on their computers, as they were afraid that the virus would spread. But everyone was sitting on the ground, remembering how to work with paper declarations," the source explains.
Delays in cargo clearance persist at all customs posts and crossing points. The supply of goods to Russia from Europe and Asia has been seriously hampered. Customs checkpoints on the borders with China, the Far East, Siberia, and the Urals have stopped working. The Chita customs confirmed that software malfunctions continue, and they have switched to paper-based cargo clearance.
Huge queues have appeared on the border with Estonia and Latvia in the Pskov region, with people having to wait for 8-9 hours.
Customs declarations have not been processed for two days. "In short, a collapse," writes Alexei Bezborodov, CEO of Infranews and a logistics specialist: "Having a rough understanding of the organization of processes in the FCS, it is obvious that this is sabotage."
The FCS experienced a similar failure last spring. But this time the scale is record-breaking. "The whole country is at a standstill, it's never happened before," complains a source in the customs clearance industry.
Background. In March, it was reported that Russian hackers had attacked European military and transportation organizations.
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