Metinvest Digital, a centre for IT expertise of Metinvest Group, receives the Gold Partner status within Micro Focus Reseller Partner Program on IT Operations Management competency.
Micro Focus is a global software company with 40 years of experience in delivering and supporting enterprise software solutions, that help organizations innovate faster and with less risk. Innovative vendor solutions enable the creation, operation and protection of programs and IT systems that meet the challenges of the digital age.
One of the strategic vectors of Metinvest Digital's business model is the widening of the partner ecosystem and the development of internal expertise on global vendor technologies. The obtained status assures the high level of technical competencies for implementing complex automation solutions, IT services and IT process management based on Micro Focus technologies. Also, it allows the company to operate as both a reseller and integrator of Service Management Automation software solutions within the IT Operations Management portfolio.
The continuity of manufacturing and business processes of modern enterprises depends on ensuring the reliable operation of corporate IT systems and technologies. Effective management of IT services is one of the priorities for IT functions, regardless of size and industry. Metinvest Digital has experience in implementing a comprehensive and large-scale automation system for Metinvest Group's IT, HR and Legal end-users support developed on the Micro Focus Service Manager platform. The implemented solution allows smooth integration of 1,075 IT services the company provides on a daily basis. Moreover, implemented IT platform ensures a transparent process for managing and monitoring all users' requests.