Kyivstar announces gradual restoration of communication by the end of the day
After full restoration, Kyivstar will start providing compensation to all subscribers and corporate clients
Kyivstar, the mobile operator that suffered a massive hacker attack the day before, has announced that it will gradually restore voice communications by the end of the day.
"Kyivstar specialists and our partners have done everything possible to restore the network from the consequences of the unprecedented cyberattack.
As of 18.00 on 13.12.2023, our specialists have started to restore voice communication throughout Ukraine," said Iryna Lelichenko, the company's spokeswoman, on Facebook.
"The restoration of services will be gradual, so short-term difficulties are still possible until the end of the day. In this case, we recommend that subscribers restart their phones and disable the VoLTE service – this can be done in the phone settings," the company explained.
As stated in the post, the company's specialists are currently working to restore data and SMS services and they will also be restored within a day.
After the network is fully restored and stabilized, Kyivstar will start preparing and providing compensation to all subscribers and corporate clients who could not use the company's services as a result of the hacker attack.
Background. As a reminder, cyber police warned about fake bots that spread phishing links under the pretext of compensation from Kyivstar.
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